FQAs

What types of kitchen tools do you offer?

Kuchevita specializes in innovative kitchen tools designed to enhance the cooking experience. Our product range includes items such as the 2 in 1 Oil Sprayer & Oil Dispenser for precise oil control and the Digital Kitchen Spoon Scale for accurate ingredient measurements.

How do I ensure the quality of your products?

We prioritize quality in our product selection. Each item is carefully designed to combine functionality with smart design, ensuring that they meet the needs of home chefs. Our products undergo rigorous testing to guarantee their performance and durability.

What is your return policy?

We have a 30-day return policy. Customers can request a return within 30 days of receiving their item. To initiate a return, please contact us at kuchevitauk@gmail.com

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns on sale items or gift cards. If you have questions about a specific item, please reach out to us.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you of the approval status. If approved, refunds are processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to post the refund.

Can I exchange an item?

The most efficient way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item. This ensures you receive the desired product promptly.

How can I contact customer support?

For any inquiries or support, you can reach us via email at kuchevitauk@gmail.com.

 Our customer service team is available to assist you with any questions or concerns you may have.

Do you offer international shipping?

Currently, we focus on domestic shipping. However, we are exploring options for international shipping in the future. Please check back for updates regarding our shipping policies.